Poor
Traveller Type: review category business travellers

Poor
Traveller Type: solo traveller
  : The ‘included breakfast’ was probably amazing (did that come off sarcastic?), but it was not offered (due to COVID, of course, per the little handwritten note stuck to the insect ridden checkin window). I have stayed at plenty of hotels since COVID. A pot of coffee, maybe some fruit and a packaged store bought muffin or individually packaged cereals would have sufficed (as all of the others have provided). There was ice in the ice machine and there was a soda machine, though I didn’t use it, so cannot attest to it having anything in it. There is NOTHING near this location with the exception of a beautiful park across the street. No gas station, no restaurant, no 7-11. If you want a cup of coffee, a snack or a beer, you better bring them with you - which thankfully, I did.
  : Everything. Had to check in and do all transactions at the ‘window’ as the lobby was locked. It was COVERED with some sort of flying insects, as was my car and everything else in between. I get it - we’re in Florida - but a 5 gal bug spray is under 10 bucks at Dollar General - to at least make the MANDATORY window approachable! Maybe go ‘all in’ and hire a company to spray the lawn and common areas so the outside of the building is at least tolerable. The bugs were out of control. The microwave sparked after 5-7 seconds (and appeared to have already caught fire - see photos). The bath mat was FILTHY with boot prints or something (photo). Likely stained, but still disgusting. Thankfully, I had no intention of using the shower, but was going to put the mat on the floor in front of the sink. No thanks. The inside of the door was FILTHY with fingerprints and dirt - thankfully I had a container of Lysol wipes with me. Switch plate in the bath was broken and the switch was exposed. Not a big deal ... but c’mon ... they’re a quarter. Replace it. The one usable chair was covered in mold (or something. I didn’t investigate - but it was nasty) - and there was ONE usable outlet (aside from GFI at bathroom sink). It was a double outlet, but the only available light source (with exception to the bath/vanity light) was plugged in, leaving one outlet. I had a phone, an Ipad and a heating pad. (Upon moving the king sized mattress, I did locate another EXPOSED outlet ... must be a shortage of switch plate covers in Lakeland). Also, kinda on my part, but... I chose this location because they allowed pets. I was in Lakeland for my 3.5 lb chihuahua to undergo surgery at the SPCA. I didn’t specify that I had a dog when I booked (because I wasn’t asked). The manager/owner chased me out to the small grassy area the morning after checkin to direct me back to the office because I needed to ‘pay $20’ for my ill, 3 lb pet. Whatever. I went and paid the 20 bucks that afternoon.

Very Poor
Traveller Type: group
  : Nothing it was so ran down tv didn't work microwave didn't work and it's got a bunch of druggies in there it wasn't worth 73.00 at all
  : Everything

Disappointing
Traveller Type: group
  : It’s a dump
  : The parking lot is a dump. The Uhaul business they run out of there has crap everywhere. It’s a dump. The beds are bricks. If it’s all about the money this might be it. It’s a dump.

Poor
Traveller Type: review category business travellers
  : not a safe location

Wonderful
Traveller Type: review category business travellers

Poor
Traveller Type: review category business travellers
  : I didn’t like at all
  : To many bugs couldn’t be outside,the TV never got any reception and the bed was uncomfortable and pillows were not clean

Poor
Traveller Type: solo traveller
  : Property very run down. Breakfast was a joke.
  : Just about everything.

Good
Traveller Type: family with young children
  : Every thing was just great